CCAS Advising During COVID-19

CCAS advisors continue to be available for advising appointments in a variety of ways while offices are closed. We ask for your patience and flexibility as we all learn new ways to connect and communicate through this time. Students, we know that this is a stressful, and unusual time. Please know that all CCAS staff are committed to supporting you as students and individuals.

Hate has no home at CCAS, UW-Madison, or in our community. We welcome all students at CCAS, and will not tolerate acts of hate or bias. If you have experienced hate or bias on campus, please report it here, and reach out for support.

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Drop-in Advising

CCAS will be holding drop-in advising, available to all undergraduate students, via Microsoft Teams. Drop-ins will be held weekly, starting April 6, 2020: MTRF: 9am-11am CST and MTWRF 1pm-3pm CST. 

Drop-in advising is for quick questions and will be limited to 10-15 minutes. For longer appointments, please schedule a meeting with an advisor by going to “Scheduling and Advising Appointment”

Please sign-up for a drop-in advising session here

Please follow the instructions for using Teams video found on the drop-in sign up form. Drop-in advising is held on a first come, first served basis. Our advisors will contact you via Teams chat when they are free to meet with you.

Scheduling an Advising Appointment

For Students with an assigned CCAS advisor, Starfish remains the most direct way to schedule an advising appointment. When you schedule your appointment, you will have the choice between three formats: video or text chat via Teams, or by phone. Your advisor will follow-up with appropriate instructions.

If you are not assigned to CCAS, or your advisor’s availability does not fit your schedule, you can  use the Appointment Request Form to request an appointment. You can also schedule by emailing Please include 2-4 appointments times that work best for you, along with your full name and ID number.

Any undergraduate student who is seeking information about changing their major, exploring new major and certificate options, or has questions about applying to limited-degree programs are welcome to meet with CCAS.

Video Chat Appointments through Microsoft Teams

We’re excited to start offering video chat appointments via Microsoft Teams. After you schedule an appointment for a remote meeting through Starfish, you will receive instructions for how to access this appointment. You can also find step-by-step instructions here: Microsoft Teams instructions.

Microsoft Teams is available through your web browser (you will need to use Google Chrome), and you will not need to download an app or create an account. Watch for an email from your advisor!

What other Campus Resources are Available During this Time?

  • The Office of Undergraduate Advising has started a collection of resources and FAQs about advising services and policies during this time. You can find information here.
  • For students experiencing financial hardship as a result of COVID-19, the Office of Student Financial Aid has funds available for emergency assistance. Find more information here.
  • If you live(d) in University Housing, there is an FAQ page on their website with information about move-out, and next steps. Find more information here. If you have questions about Housing, please contact
  • Academic support and tutoring resources are still available to students! Find out more about how to access these services and tools here.
  • For the most up-to-date campus resources on COVID-19 and campus operations, please visit the UW-Madison COVID-19 website

For Families, Guardians, and Parents of UW-Madison Students

Thank you for your continued support of your student(s) at UW-Madison. We are striving to serve your students advising needs and are also here to address your questions and concerns. Given the limitations of our physical space, we cannot take your phone calls right now.

Your questions and concerns are important to us, so please use the Contact CCAS form and we will get back to you, usually within one business day.

CCAS Emails to Students

A Note About Contacting Your Advisor

Your CCAS advisor remains available through email. You can find your assigned advisor’s email address here.

CCAS advising assistance is also available through our main email at

We are currently unable to monitor our office phone. Email is the best and most efficient way to contact CCAS. If you do need to call our office (608-265-5460) please leave a voicemail and allow 2-3 business days for a response. We apologize for this inconvenience and are working hard to make our phones more available.